Privacy Policy.

When you use Rooted, we collect:

We use your data to:

• Generate your identity profile using the Anthropic API
• Authenticate your account via Clerk
• Send you daily tasks and check-ins via WhatsApp (if you provided your number and have an active trial or subscription)
• Improve the product by looking at survey responses and usage patterns. These are tied to your account, not anonymised
• Send lifecycle emails (trial reminders, re-engagement) via Resend: you can unsubscribe from these in your account settings at any time
• Maintain security and prevent abuse

We do not use anything you send us, including your assessment answers, journal entries, chat messages, goal text, and check-in answers, to train AI models of our own. We do not run advertisements. We do not sell your data. The section below explains what our AI provider is and is not permitted to do with the same content.

Rooted uses one AI provider: Anthropic, PBC, based in the United States, which operates the Claude models. We do not use any other AI provider. If we ever add one, we will update this section and ask for your agreement again before sending your content to it.

There are six places where Rooted sends your text to Anthropic. This is the full list.

Training. Anthropic's Commercial Terms of Service, which govern our account, state that Anthropic may not train models on customer content submitted through its services. Your content is not used to train Anthropic's models, and it is treated as our confidential information under those terms. Anthropic is not permitted to use it for its own advertising or marketing.

Retention, stated plainly. We do not currently have a zero-retention agreement with Anthropic, so we will not claim one. Under Anthropic's standard API terms, what we send is automatically deleted from Anthropic's systems within 30 days. There is one exception you should know about: if Anthropic's automated safety systems flag a submission as possibly breaching their usage policy, Anthropic may keep it for up to 2 years, and keep the related classification scores for up to 7 years. Because journalling can involve difficult subject matter, this is a real possibility rather than a theoretical one, and we would rather tell you than let you assume otherwise.

Your choice, and its limits. We ask you to agree to this before you create an account, and we will not send anything to Anthropic until you have. We want to be straight with you about what agreeing means: AI is not an optional extra in Rooted, it is how the product works. Your profile is generated from your assessment by Anthropic, and your daily tasks are chosen using the scores in that profile. Without it there is no profile, so there are no daily tasks, and there is no usable product. Some apps offer an AI toggle you can switch off and carry on. We cannot honestly offer that, so we are not going to pretend we can.

You can withdraw your agreement at any time from Settings. Because of the above, withdrawing closes your account rather than leaving you with a reduced version of Rooted. We will tell you that clearly at the moment you withdraw, delete your data from our systems, and stop sending anything further. What was already sent to Anthropic is subject to the retention above, which we cannot shorten.

Accuracy. Claude can be wrong. Reflections, insights, plans, and suggestions that Rooted generates are not statements of fact, and they are not medical, psychological, financial, or legal advice. Do not rely on them without your own judgement.

Rooted is operated from India. Your content is stored on our servers and is sent to Anthropic, PBC in the United States for the AI processing described above. This means your content leaves your country. Once it is in the United States it is subject to United States law, and may in principle be reachable by United States courts, law enforcement, and national security authorities. No contract we sign can override that, so we would rather say it than imply otherwise.

We rely on Anthropic's data processing terms and the contractual protections described above as the safeguard for this transfer. A copy is available on request.

• If you are in the UK or the EEA, we rely on standard contractual clauses for this transfer.
• If you are in Australia, your content is disclosed to an overseas recipient in the United States. We remain accountable for that disclosure under the Australian Privacy Principles.
• If you are in the United States, this AI transfer stays within the United States, so the cross-border transfer framing above does not apply to you.
• If you are in the United Arab Emirates, you are giving express consent to transfer your personal data outside the State.
• If you are in Canada, note the paragraph above on access by foreign authorities. We have set it out at the point of collection rather than burying it.

On our systems. We keep your account and profile data for as long as your account is active. When you delete your account, your profile, journal entries, goals, task history, and chat history are deleted immediately and completely from our database. We do not keep Supabase backups on the Free plan. Technical logs may exist separately for short provider retention windows, but we do not keep them as an account-retention copy.

On Anthropic's systems. Content we send for AI processing is deleted within 30 days, or kept up to 2 years if flagged by Anthropic's automated safety systems, with classification scores kept up to 7 years. Deleting your Rooted account removes your data from our systems, but it does not shorten Anthropic's retention of anything already sent. We would rather be clear about that limit than let a deletion request imply more than it delivers.

Rooted offers a monthly subscription after a 7-day free trial. Payments are processed by Dodo Payments. We never see or store your card details.

Your subscription status (active, cancelled, trial) and period end date are stored in our database to gate access to paid features.

You can cancel your subscription at any time from your account page. Cancellation takes effect at the end of your current billing period , you keep access until then. We do not offer refunds for partial months, except where required by law.

To request a refund or dispute a charge, email hello@rootedmind.in.

We use session and persistent cookies for authentication (via Clerk) and to remember your preferences. We do not use advertising or remarketing cookies. Analytics cookies (Posthog) are linked to your account once you sign in, so they are not anonymous. You can disable cookies in your browser settings, though this may affect authentication.

You can:

• Access the data we hold about you
• Request correction of inaccurate data
• Request deletion of your account and data
• Withdraw consent for optional communications at any time
• Withdraw your agreement to AI features at any time in Settings. Because AI is required for Rooted to work, withdrawing deletes your account rather than leaving you with a reduced version.
• If you live in California, you can ask to know, delete, or correct personal information, opt out of sale or sharing, and exercise those rights without discrimination. Rooted does not sell your data.
• Ask for a copy of the safeguards covering the transfer of your data to the United States

To exercise any of these rights, email us at hello@rootedmind.in. We will respond within 30 days.

If you are not satisfied with how we have handled your request, you can complain to your data protection authority. Depending on where you live, that is the Data Protection Board of India, the Information Commissioner's Office in the UK, the Office of the Privacy Commissioner of Canada, the Office of the Australian Information Commissioner, the UAE Data Office, the California Privacy Protection Agency, the California Attorney General, or the Federal Trade Commission.

Rooted is for adults. You must be 18 or older to create an account. We do not knowingly collect data from anyone under 18, and we do not offer a route for a parent or guardian to consent on a child's behalf. If you believe someone under 18 has submitted data, contact us and we will delete it.

We do not run behavioural advertising, and we do not profile or track anyone for advertising purposes at any age.

We may update this policy as Rooted evolves. We will notify you via the app and by email before material changes take effect. The “Last updated” date at the top will always reflect the current version.

Questions about this policy? Email hello@rootedmind.in.