Legal

Terms of Service.

Effective: October 19, 2026

Rooted is a self-understanding tool, not a mental health service. If you need clinical support, please contact a qualified mental health professional.

These terms explain what Rooted is, what you can expect from us, and what we expect from you. By creating an account or using Rooted, you agree to them.

The short version

Rooted is a self-help and personal-growth tool. It is not medical care, mental health care, therapy, a diagnosis, or crisis support. Use the app lawfully and do not abuse it. Premium subscriptions renew until cancelled. We can suspend accounts that break these terms.

What Rooted is

Rooted helps you understand yourself through root scores, a deep assessment, a personal Treeko letter, daily tasks, and tools for journaling, goals, habits, and reflection.

Your six root scores, daily task loop, and progress tracking are free. The deep assessment and your Treeko letter are part of Premium. Premium also includes Mood tracking and private Journal, Weekly AI insights, Treeko coaching chat, and Monthly Deep Audits.

Rooted can change over time. Features, limits, and content may be added, changed, or removed as the product develops.

Your account

You must be at least 18 years old to use Rooted. You must provide accurate account information and keep your sign-in credentials secure.

Each account is for one person. Do not share access, impersonate someone else, or create extra accounts to avoid limits, offers, or safety controls.

Tell us promptly if you believe someone has accessed your account without permission.

Your content

You keep ownership of the assessment answers, journal entries, goals, chat messages, check-in answers, and other content you create.

You give Rooted permission to store, process, copy, and display that content only as needed to provide the service, protect the service, and improve the product in line with our Privacy Policy.

Do not submit content that you do not have the right to share. Do not submit another person's private information without their permission.

AI-generated content

Your Treeko letter and monthly report are written by an AI model from your answers. Rooted also uses AI for Treeko chat, Weekly insights, Weekly Check-in reflections, and goal plans.

AI output can be incomplete, inaccurate, repetitive, or wrong. It is generated from the information available at that moment and is not a fact about you, a diagnosis, or professional advice. Use your own judgement before acting on it.

AI features need your agreement. You can turn AI off in Settings. Some features will stop working when AI is off, but your account, existing profile, tasks, habits, and journal remain available.

Self-help and crisis support

Rooted is a self-help and personal-growth tool. It is not medical care, mental health care, therapy, a diagnosis, or a crisis service. Do not use Rooted as a substitute for a qualified professional.

If you are in immediate danger, contact your local emergency service. In India, Kiran Mental Health Helpline is available 24/7 and free on 1800-599-0019. You can find more support options on our Resources page.

Premium and billing

Where a trial is offered, a new user may receive a 7-day free trial. Trial terms and the date billing starts are shown before you confirm. Prices, currencies, and billing periods are shown before purchase and can vary by country and purchase channel.

On iOS, billing is handled by Apple and charged to your Apple Account. On Android, billing is handled by Google Play and charged to your Google Play account. On the website, billing is handled by Dodo Payments. Apple, Google, Dodo, and RevenueCat process the payment and subscription data needed to provide access.

Premium subscriptions renew automatically until cancelled. Cancel through the store or payment provider that billed you. Apple and Google subscriptions must be cancelled in their store settings. Website subscriptions can be managed through the account flow or by contacting us. Cancellation usually takes effect at the end of the current paid period.

Refunds follow the rules of the store or payment provider that billed you and any rights you have under applicable law. For an Apple or Google purchase, request a refund from that store. For a website charge, email hello@rootedmind.in.

If a payment fails, the store or payment provider may retry it. Access to Premium can pause or end if payment cannot be collected.

Acceptable use

You agree not to:

  • Break the law or use Rooted to harm another person.
  • Submit false information to manipulate your report, tasks, referrals, or rewards.
  • Create extra accounts to bypass limits, offers, safety controls, or billing.
  • Scrape, reverse engineer, copy, or automate access to Rooted except as allowed by law.
  • Interfere with the service, its security, or another user's access.
  • Use Rooted to distribute malware, spam, or abusive content.
  • Use AI output in a way that harms another person or presents it as professional advice.

Suspension and termination

You can stop using Rooted at any time. You can delete your account from Settings or follow the instructions on our account deletion page.

We may suspend or close an account if you break these terms, create a security or abuse risk, fail to pay, or if we must do so by law. Where practical, we will explain the reason.

Closing an account does not automatically cancel an Apple or Google subscription. Cancel it in the store that billed you.

Availability and changes

Rooted is provided as-is and as available. We work to keep it running, but we do not promise uninterrupted access or that every feature will always be available.

We may update these terms when the service changes. We will post the new version here and update the effective date. For material changes, we will give notice in the app or by email before they take effect. Continuing to use Rooted after the effective date means you accept the updated terms.

Limitation of liability

To the extent permitted by law, Rooted and its operator are not liable for indirect, incidental, special, or consequential losses arising from your use of Rooted or reliance on its content.

Nothing in these terms excludes liability that cannot legally be excluded, or limits your rights under applicable consumer law.

Governing law

These terms are governed by the laws of India. Disputes are subject to the jurisdiction of the courts of Kerala, India, unless applicable law requires a different forum.

Operating entity

Rooted Mind is a sole proprietorship registered under the Udyam system.

Registration Number: UDYAM-KL-02-0155520

Registered Address: Chaithanya, UNRA 10, Ullas Nagar, Choorakad P.O., Tripunithura, Ernakulam, Kerala, Pin 682301

Contact

Questions about these terms? Email hello@rootedmind.in.

© 2026 Rooted · Operated by Joyful Ape

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